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Account Manager - Human Resources

Location: San Diego, CA, United States
Job # 10311849
Date Posted: 01-09-2018
Account Manager - Human Resources -- San Diego, CA 92123
Pay Rate: $19.00-21.00/HR DOE
40 hours per week, Monday – Friday
Comprehensive benefits package & awesome perks!
Start Date: ASAP

Voted Best Places to Work for five years, we are a dynamic, San Diego based company with a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR related solutions for temporary workers and contractors. Our dedication to customer service and focus on utilizing technology for streamlining processes, is our core philosophy.
 
We are seeking an organized, detail-oriented Account Manager to join our energetic team and who will interact daily with clients and employees.

This role will be responsible for answering employee inquiries and utilizing problem-solving to find positive solutions. The candidate will have excellent verbal and written customer service skills for a professional environment. In addition, applicant should be able to multi-task and prioritize in a fast-paced environment with a "can-do" attitude.  
 
Day to Day:
  • Manage the full onboarding cycle for new employees using multiple software systems
  • Interact with sales, staffing, technical, HR, and finance teams to accomplish tasks
  • Processing weekly payroll for assigned client base
  • Sending and editing invoices for client base
  • Data entry and QA for new employees and clients
  • Develop ways to make processes simpler for your clients and employees
  • Implement HR changes and new policies
  • Once trained, lead new client onboarding calls and transitions
  • Provide daily phone, email, and in-person support
  • Provide great customer service to clients and employees according to our awesome service standards
Skills:
  • Bachelor’s Degree in Business Administration or closely related field preferred
  • Previous customer service experience preferred
  • Can quickly adapt to new systems and processes as implemented
  • Proactive and able to foresee/solve future problems before they start
  • Multi-tasking and re-evaluating priorities throughout the day
  • Ability to handle stressful situations as they arise
  • Resourceful and creative problem-solving skills
  • Excellent communication and writing skills with internal and external contacts
  • Very organized and great at documenting workflows, interactions, and repeatable processes
  • Accurate data entry skills for database software
  • Ability to identify with people and provide solutions that work for their situation
  • Experience using the Microsoft Office Suite and Microsoft Office 365
  • Experience working with human resources, payroll, benefits and/or client management
If you have exceptional customer service skills and enjoy working in a collaborative environment, please apply! 
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