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Claims Processing Specialist

Location: Atlanta, GA, United States
Job # 11009479
Date Posted: 05-29-2018
Claims Processing Specialist
Atlanta, GA
Contract to Hire: 6 months
M – F: 8am – 5pm
$14 – 14.50/hour
 
SUMMARY
This position is responsible for providing high quality client focused service by using knowledge of local, state, and federal program requirements to efficiently maintain and update general applicant information, financial, medical and personal information to support client applications.
 
RESPONSIBILITIES           
•Documents and updates internal database based on daily contact of select members of assigned applicant group and application evidence requirements, i.e. work activity, medical condition, third party, beneficiary, contact and demographic data financial, life and health insurance information, employment and salary verification, medical history and documentation where evidence is required.
•Identifies and takes appropriate actions to complete and submit required financial, medical and personal information forms to support the client application process.
• Reviews outgoing client material for accuracy prior to submittal.
• Complies with ethics, privacy and compliance policies and procedures.
 
MINIMUM JOB QUALIFICATIONS
Education / Training:
•             High school diploma required                    
•             College degree preferred but not required
 
Business Experience:
•             Minimum of one-year experience in customer service or administrative duties
 
SPECIALIZED KNOWLEDGE / SKILLS
•             Ability to communicate effectively with different levels of internal and external customers
•             Ability to build and maintain positive relationships with customers
•             Ability to listen carefully, probe for additional details, and ask targeted questions to gather information
•             Strong interpersonal skills
•             Strong problem-solving skills and the ability to make good decisions and exercise good judgment
•             Ability to adjust positively in a rapidly changing environment
•             Strong attention to detail and results driven
•             Strong computer skills with working knowledge of Microsoft Office
•             Ability to work collaboratively within a team
 
 
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