back Back to Jobs

Auto Insurance Resolution Specialist

Location: Charlotte, NC, United States
Job # 11042735
Date Posted: 06-11-2018
Auto Insurance Resolution Specialist – Charlotte, NC
Pay: $18/HR 
40 hours M-F
About the company 
A leading provider of Healthcare IT solutions and clinical information exchange software solutions is seeking a Coverage Advocate Resolution Specialist to join their team.

The ideal candidate will have a confident phone presence and be comfortable making 30 outbound calls a day to receive claim information with strong problem-solving skills, as every new claim can have their own unique challenges.  It is imperative for candidates to have Property and Casualty (Auto Insurance, Workers’ Compensation) experience.
Day to Day-
  1. Contact Auto/Work Comp insurance carriers and attorneys via telephone to identify available accident insurance coverage for the patient
  2. Verify patient’s eligibility for coverage and obtain billing contact information for the insurance adjuster and/or attorney
  3. Initiate outbound calls to patients to complete accident interviews via telephone
  4. Investigate and confirm any medical coverage related to auto, general liability, and/or worker compensation insurance available to the patient, updating the patient file in the system
  5. Send hospital bill to no-fault, third party and workers’ compensation insurances via fax, mail and e-mail
  6. Follow up for with insurance carriers and attorneys for expedited resolution and payment on patient’s account
  7. You will be responsible for investigating, billing and collecting on hospital claims from Property & Casualty insurance carriers (ex: Auto Insurance, Work Comp). 
  8. You will communicate with patients, insurance adjusters and attorneys to resolve claims.
  9. Initiate outbound calls to patients to complete accident interviews via telephone
  1. You have 1+ year workers comp revenue cycle experience
  2. Experience with Medical Software
  3. You have property and casualty (Auto Insurance, & Workers’ Compensation) experience
  4. You have health insurance appeals experience
  5. You have coordination of benefits experience preferred
If qualified, please respond with your resume saved as a Word document. 
this job portal is powered by CATS
Return to top ↑