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Account Manager

Location: Redwood City, CA, United States
Job # 11052572
Date Posted: 06-13-2018
Title: Account Manager
Location: Chicago, IL 60606

Our client, a leader in the information services, is seeking an Account Manager to assist with increasing customer satisfaction levels and retention.  If you are self-motivated and have a passion for client services, we’d love to hear from you!

Responsibilities:
  • Provide high-level customer service
  • Manage client usage
  • Resolve all client issues that may arise
  • Ensure that clients achieve maximum value for their subscriptions
  • Provide clients with any products, services, and/or research that help drive retention
  • Identify new revenue opportunities to assist with overall growth of the company
  • Excellent phone skills
  • Establish and nurture client relationships that are built on trust
Qualifications: 
  • BS/BA Degree or comparable military/practical experience
  • Background in client services, account management, inside sales, human resources, or executive compensation.
  • Experience in SaaS, enterprise data software, and financial services
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