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Technical Services Specialist

Location: Portland, OR, United States
Job # 11123714
Date Posted: 07-06-2018
Title: Technical Services Specialist
Location: Portland, OR


Our client, an industry recognized and brand leader in firearms manufacturing is seeking a Technical Services Specialist to assist them at their Oregon facility.

Responsibilities:
  • Extensive hands-on collaboration with the Ballistic Turret Lead, QA, Design, and Customer service teams.
  • Test firearms and sports optics for accuracy.
  • Support the Ballistic Turret Program.
  • Build and convert ballistic range cars to SolidWorks Design.
  • Assist with lasering processes.
  • Assist with marketing and sales support.
  • Data entry, shipping, order entry and some administrative duties.
  • Aid in customer service resolutions.
  • Answer incoming calls, emails and faxes.
  • Provide technical assistance and resolution for customers.
Qualifications:
  • Minimum HS diploma, prior military experience
  • 5-7 years’ of experience in a Technical Customer Service or a Customer- Focused Sales Role.
  • Knowledge of sports optics.
  • Proficient in hunting practices, shooting sports, ballistics, sports optics and rifle scope applications.
  • Familiar with binoculars, spotting & rifle scopes, red-dot sights and rangefinders.
  • Proficient in ERP (Oracle), SolidWorks, and Microsoft Office.
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