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French Bilingual Customer Service Representative (Call Center)

Location: Chino, CA, United States
Job # 11302712
Date Posted: 08-27-2018
Title: French Bilingual Customer Service Representative (Call Center)
Location: Chino, CA
Pay Rate: $17 per hour

Our client, a leading global producer of gas and charcoal grills and accessories, is seeking a French Bilingual Customer Service Representative to join their team. The ideal French Bilingual Customer Service Representative will love interacting with people, provide excellent customer service, and have strong communication skills. 

  • Easily handle high volume telephone and email inquiries.
  • Solve open issues by identifying customer’s needs through questions.
  • Assist with resolving technical issues with troubleshooting.
  • Data entry into CRM and internal systems.
  • Consistently increase the amount of knowledge through the technical team and training sessions.
  • Provide feedback on newly discovered problems and suggestions on client’s grill models.
  • High School Diploma or equivalent education level.
  • Must be able to speak, write, and read French fluently.
  • Must have at least 6 months Call Center experience
  • Excellent telephone etiquette and can complete the calls professionally.
  • Able to handle pressure and difficult claimants in professional and effective way.
  • Detail-oriented, organized and multi-tasking.
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