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Medical Communication Specialist

Location: Morrisville, NC, United States
Job # 11604888
Date Posted: 11-15-2018
Title: Medical Communication Specialist
Location: Morrisville, NC 27560
Salary: $16.00 - $16.50 Hourly
5-6 Month Contract

Summary:
Our client is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. Their partners include pharmaceutical, biotechnology, medical device, academic and government organizations. They are seeking to add a Medical Communication Specialist to the team.

Job Responsibilities:
  • Provides medical and technical information with high quality customer service. Documents interactions according to PPD and client guidelines.
  • Identifies and records adverse events and product complaints.
  • Processes fulfillment (e.g., mail, fax, e-mail) and administrative responsibilities as needed. 
  • Provides medical and technical information with high quality customer service. 
  • Documents interactions according to PPD and client guidelines. Identifies and records adverse events and product complaints. 
  • Works closely with internal and external client contacts (up to and including members of client management) to resolve complex customer and HCP issues. 
  • Maintains knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements. 
Education and Experience: 
  • High  school diploma or equivalent and relevant formal academic / vocational qualification 
  • 4 years of relevant medical experience in a health care or pharmaceutical industry with responsibilities involving counseling or providing medical information) 
Knowledge, Skills and Abilities: 
  • Excellent organizational skills 
  • Strong attention to detail 
  • Ability to handle multiple tasks 
  • Effective verbal and written communication skills 
  • Excellent problem solving skills 
  • Excellent language skills (comprehension, speaking, reading and writing); Fluency skills in a second language preferred
  • Excellent computer and keyboarding skills 
  • Time management skills 
  • Excellent interpersonal skills 
  • Ability to work in a team environment and/or independently as needed 
  • Demonstrated confidence and initiative 
  • Proven flexibility and ability to adapt quickly to shifting priorities and workload 
Please send an updated version of your resume for immediate consideration. Thank you!

 
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