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Remedy Integration Team Lead

Location: Fort Huachuca, AZ, United States
Job # 9285877
Date Posted: 05-09-2017
Title: Remedy Integration Team Lead
Location: Fort Huachuca, AZ, CA 85613
Salary: $(DOE)
Contract to Hire
Our client is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. We are seeking a Remedy Integration Team Lead to lead Systems Engineers in support of the deployment and maintenance of Remedy architecture.

Job Duties:
  • You provide system engineering and analysis support for Remedy Analytics, service level management, Remedy service request management, and Remedy knowledge management including installation, integration, maintenance, and Tier 3 support.
  • Responsible for providing technical support, to include: performing on-site visits to develop requirements for Government review; on-site installation, engineering validation, and test support. 
  • Provide engineering support for the development and maintenance of engineering and related technical documentation.
  • You will support the implementation and maintenance of our standard design and configuration at the Data Centers and Data Center Continuity of Operations Plan site, Regional Cyber Center, and installation Network Enterprise Centers for integration of an Enterprise-wide standard, ITIL-based, ESMS.
  • Responsible for supporting the system design and implementation of NetOps tools that interface with the ESMS core modules as well as Remedy Analytics, service level management, Remedy service request management, and Remedy knowledge management.
  • You will Provide design and implementation support for migration to the Enterprise system by the TNOSC and NEC sites identified by NETCOM.
Qualifications & Experience:
  • Bachelor's Degree with 2+ years of experience OR 9 years of practical experience in lieu of degree requirement.
  • Must have a Current Active Secret Security Clearance.
  • ITIL 2011 Foundations Certification required.
  • 4 + years of hands-on experience in the use of the ESMS applications.
  • Must be proficient in Oracle database administration, VMware technology, and the Solaris operating system.
  • MS Windows server 2008, MS SQL Server 2012, or any Remedy certifications is a plus!
Please submit your resume for immediate consideration. Thank you!
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