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Customer Service Specialist

Pleasanton, CA
Title: Customer Service Specialist
Location: Pleasanton, CA 94588
Salary: $20-$22/hr. (Weekly Pay)
Medical/Dental/Vision Benefits
1 yr. contract with possibility of extension

Company Overview:
Our client, a leading manufacturer of products for the life sciences and clinical diagnostics industry is seeking Complaint Specialist

Responsibilities:
Log in product complaints  
Responsible for the review, evaluation (for an MDR event), logging  and closure of customer product complaints.  New and closed product complaints will be reviewed in Salesforce and transferred into a Google spreadsheet.  Paper complaint and MDR forms will be completed for CE-IVD and FDA-IVD complaints. 
  • Intermediate computer skills, typing, MS Excel 
  • Salesforce and Google Sheets knowledge is desirable.
  • 16 to 40 hrs per week
  • Must be highly motivated and detail oriented
Please send your resume in a PDF or Word format for immediate consideration.  #ZR
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