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Associate Test Engineer

San Diego, CA
Associate Test Engineer
San Diego, CA 92121
Full Time

Our client, a leader in independent lab testing, is seeking an Associate Test Engineer to join their team.  As the Associate Test Engineer, you will maintain day to day customer relations and ensure order fulfillment is completed.  In this role, you will report to the Lab Manager and will serve as a resource to existing customers. 

Responsibilities:
  • Complete document control, standard operating procedures and auditing to ensure order accuracy and quality.
  • Complete assigned client testing per training module.
  • Provide a high level of customer service for onsite testing support. 
  • Partner with customers for onsite package testing needs.
  • Maintain various site standards and expectations. 
  • Maintain responsive customer communication regarding testing services provided. 
  • Update customer on test status, updates, results explanation and consultation for improvements and recommendations.
  • Support Engineering Services with and service customers over the phone, in person and via email.
  • Take and process customer orders, provide schedule information, and follow up as required
  • Accurately perform data entry including customer contact records
Qualifications:
  • B.S. Degree in Engineering, Packaging or Packaging emphasis, or equivalent technical education degree and 0-3 years of working laboratory experience in conducting product/packaging testing preferred
  • Ability to read and interpret documents such as protocols, industry specifications and procedures.
  • Understanding packaging fundamentals
  • General tool knowledge (hand tools and light power)
  • Possess a strong work ethic and a high level of professionalism
  • Proficient in Microsoft Office suite and general computer literacy
  • Math skills: Basic algebra, statistics and geometry
  • Must be able to lift up to 30 lbs.
  • Excellent customer service skills.
Please submit your resume for consideration!
#ZR
 
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