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Project Manager

Fremont, CA
Title: Project Manager
Location: Fremont, CA 94555
Hours: M-F 8:00am - 5:00pm
Salary: $48 Hourly

Temp to hire

Job Overview:
The Project Manager will be responsible for facilitating a positive experience with us. He/she ensures that our products and installation out-perform customer expectations and are of the highest quality possible and develops customer loyalty by optimizing the product to the customer’s needs and providing great technical support services on our product.
Responsibilities:
Here is a glimpse of what you’ll do…
  • Provides technical support for our customers worldwide, ensuring a best in class customer experience and providing product and systems expertise to maximize customer value
  • Develop and maintain technical understanding of PV solar tracking systems and associated tools
  • Have strong customer care experience and be able to effectively communicate resolutions for customer concerns
  • Responsible for managing groups of projects from PO to Commissioning
  • Oversee the daily project work flow of the onsite manager
  • Schedule onsite tool training, maintenance programs, subcontractor training, quality control
  • Works with cross functional team to develop needed revenue forecasts
  • Provide customer field support for installation and quality control
  • Support our product procurement, logistics, and system design
  • Establishes and measures key performance indicators for customer care to drive behavior and performance
  • Presents the ongoing results to management and to customers
  • Develop, implement and manage project budget and payment schedule, ensuring project is on budget through each stage
  • Determine internal & external support needs & costs
  • Attain appropriate approvals from department heads and country managers, as they apply to project milestones
  • Request and administer internal project codes for financial and recording purposes
  • Supports product development, sales, and marketing as requested
  • Internal customer voice. An advocate for the customer within our company
Requirements:
Here is some of what you’ll need (required)…
  • Bachelor’s Degree in Mechanical Engineering or equivalent experience
  • Strong knowledge of PV technology and its applications
  • Experience in supply chain procurement and logistics
  • Understanding of dealing with customer support and O&M issues
  • Ability to travel often
Please send your resume in a PDF or Word format for immediate consideration.  #ZR
 
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